In 2014, I began my career in marketing in the charity sector.

I led digital communications for The Prince’s Trust. I built the charity’s influencer marketing programme, managing high‑profile creators such as Tom and Giovanna Fletcher, Fleur de Force and Liv Purvis. The programme reached over 2 million people and generated £52k of pro‑bono content.

In 2019, I pivoted my career - from charities to the private sector.

I left the not-for-profit sector to take up a Brand Manager position at Merlin Entertainments. I was responsible for a multi-million pound marketing budget, delivering TV adverts, paid and organic social media campaigns, and a customer loyalty scheme.

In 2020, I shifted my career from brand to employee comms.

During the pandemic, I led internal communications for Bupa’s digital transformation and corporate responsibility (ESG) functions, where I spearheaded an Internships Programme and work experience placement opportunities.

I recently led internal communications and events for 13,000 colleagues across 300 Currys stores, where I launched a sales incentive programme that secured over £1m in supplier funding and delivered a 350‑guest Superstar Awards event at Silverstone.

In 2026, I established Jess Albone Creations Limited.

I provide a range of services including: event management, marketing campaigns and internal communications support. Alongside my consultancy work, I lead The Creative Shift - a service supporting professionals to navigate personal and professional challenges.